We cannot afford to delay our clients for whatsoever reason as this will have a negative impact on our image and our business reputation on future business. We must continuously communicate with our clients, even hotels and lodges so as to ensure that we are constantly available to the client’s expectations.
We realize the importance of establishing and maintaining fruitful strategic alliances with our various stakeholders who include hotels, lodges, and airlines, amongst others, so as to be assured of a constant flow of customers, fulfilling their needs at every opportunity possible.
There is a need to competitively market our business and the services we provide so as to continuously be at the top of our prospective client’s minds. Advertising shall be undertaken on a regular basis.
We intend to offer completely enjoyable, comfortable and informative travel excursions that will ensure our travelers are thoroughly satisfied and appreciative at the end of their trip.